If we don’t fix it, you don’t pay! That’s one of the key factors that sets Trusty Techs ahead of the competition. Most computer repair services will charge a bench fee, or a diagnostic fee, just to tell you what’s wrong with your computer. That’s silly and is disrespectful to customers! Trusty Techs is in the business of fixing problems, not simply confirming their existence.
Same Great Service, New Lower Prices!
Brunswick County has grown to love the superior customer service that the Trusty Techs lead technician, Dave Guy, has been providing at other area shops in Calabash and Shallotte over the last several years. His trustworthy approach to tech support has generated a loyal customer base and even an article on the national website Examiner.com titled “The best customer service experience ever – a lesson for the rest of us“. Now, with lower operating overhead, you can expect the same superior customer service with lower prices with Trusty Techs!
Trustworthy Technicians are Hard to Find
Just like finding a trustworthy car mechanic, we know how hard it can be to find an experienced and reliable computer repair and IT services company that you can trust. We understand that customer satisfaction should be top priority! With Trusty Techs, you won’t hear any of the up-sells for pointless hardware and services that most IT companies pitch to you.
No Milking the Clock with Super-Fast Turnaround Times!
Most repair shops and IT companies like to superficially inflate billable hours in a short-sighted attempt to increase their profits. Part of Trusty Tech’s method to ensuring superior customer service means super-fast turnaround times, which saves you money and gets you back to being productive sooner!
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Called 'out of the blue' looking for help with multiple laptop problems. Dave responded the same day; came to pick up the machine; and returned it the next day with all problems resolved. Just Amazing service and support. This was the first time I asked "Trusty Techs" for help. I will not hesitate to call again should I need future support.
When it come to my personal computer needs, I have been using Trusty Techs for several years. No matter the severity of the problem, Dave Guy always comes through. Whether it’s hardware, software, performance issues, or a particular nasty computer virus, Dave fixes it. He offers advice and explains better ways to get the performance I want from my laptop. If you live in the Shallotte/Brunswick area and need help, or honest advice, I highly recommend contacting Trusty Techs for all your home computer needs.
They fixed the broken screen on my iphone 6 and its good as new!!
totally happy with the job he did fixing my iphone screen!! fixed it fast and saved me money compared to what another place was going to charge me!! best place in shallotte to get your iphone fixed!!!
I had the Trusty Techs guy come out today to fix a problem with my internet and he had it fixed really fast and then offered to speed up my computer while he was here, since I had already paid. I thought that was amazing!